← Case StudiesDJ Delos Santos

№ 03, BLOCKCHAIN FINTECH

CapchainX

Designing the platform for legally-backed digital shares: a compliance-first way for companies to raise money on the blockchain, built on clarity and trust.

COMPANY

CapchainX (Blockchain Fintech)

DURATION

1 year to public launch (~2 years total, through an unshipped v2)

TEAM

1 UI/UX Designer (me), CEO, CTO, 4 developers, 1 Business Analyst

MY ROLE

End-to-end Product Designer, owning UX strategy and the design system

THE PROBLEM

Raising money was costly, complex, and unfamiliar

Raising money the traditional way was expensive and complex, and the blockchain alternative had no credibility yet.

Small and mid-sized companies face big barriers raising money through a traditional IPO: heavy regulation, high costs, and limited access. Raising money on the blockchain (an ICO) was new but had little legitimacy, clarity, or trust. Companies needed a legal, structured way to turn their shares into blockchain tokens and raise money, but mixing crypto, fundraising, and equity left both companies and investors skeptical and confused.

THE CHALLENGE

Learn the field, then make it clear

I had to learn blockchain, ICOs, and IPOs from scratch, then make all of it clear to people just as new to it as I was.

The challenge had two parts. First, I had to learn blockchain, how ICOs work, and how traditional IPOs are structured, all while designing the platform. Second, I had to design for real complexity, turning dense financial and blockchain ideas into something clear and easy to follow for users who didn't know the space either. The product had to earn trust in a field full of doubt, and make hard things understandable without dumbing down decisions that involve real money.

MY APPROACH & PROCESS

Learning the domain while designing for trust

01

Learning & Discovery

Blockchain and ICOs were brand new to me, so I made learning part of the design: I studied the investor deck, ran working sessions with the CEO, and researched how traditional IPOs are structured.

  • Learned how blockchain and Ethereum-based tokens actually work
  • Learned how traditional IPOs work, to map them to their blockchain equivalents
  • Ran working sessions with the CEO on the legal structure and business model
02

Trust & Clarity Strategy

In a high-risk money product, clarity comes before trust. I designed for legitimacy through openness, education, and responsibility, steering clear of crypto hype and leaning on real structure and legal compliance.

  • Required identity checks for every company to reinforce legitimacy and compliance
  • Explained 'crypto equity' in plain language right inside the product
  • Revealed complex information a step at a time, so it never overwhelmed
03

Structured Flow Design

I broke setting up an ICO into clear, guided steps with guardrails that stop mistakes, putting clarity ahead of speed and turning each decision into a chance to teach.

  • Designed step-by-step ICO setup: how many tokens, how much equity, and how they're priced
  • Added in-context tips and checks to explain unfamiliar blockchain terms
  • Built legal document upload and review, with clear status at every step
04

First launch and what it taught

I delivered a complete first version: the product flows, a design system, and a marketing site. The CEO approved the design as ready to build for early adopters, and the platform launched publicly.

  • Built the ICO setup, legal review, and launch-monitoring screens
  • Designed the investor flow, showing each transaction's status in real time
  • Launched a marketing site that led with credibility and compliance, not hype

KEY SCREENS

A guided ICO platform, end to end

Monitoring Dashboard, Token numbers, wallet balances, and fundraising progress, all in one live view.
Wallet, Clear transaction status and balances that make the blockchain side easy to read for newcomers.
ICO Setup, Step-by-step setup, tokens, equity, and pricing, with guardrails that stop costly mistakes.
Send Tokens, Investors take part with real-time feedback and a clear status on every transaction.

SIGNALS & FEEDBACK

What the work surfaced

Stakeholder Feedback

The CEO approved the direction because the design made a complex crypto-equity process easier for customers to understand.

Research Input

I studied blockchain, IPOs, investor materials, compliance rules, and rival platforms to find where trust broke down and which patterns felt familiar.

Launch Signal

The first version launched publicly with full ICO setup, legal review, investor participation, and marketing in place.

KEY INSIGHT

A product being ready isn't the same as the market being ready. With financial products, building trust and helping people understand matter just as much as an easy interface. A product can work perfectly and be beautifully built, and still struggle if the market doesn't trust it, regulators aren't confident, and the public doesn't understand it.

THE SOLUTION

A compliance-first ICO platform

I designed CapchainX as a compliance-first ICO platform that put clarity, openness, and trust ahead of speed and hype. It guided companies through a structured ICO setup with built-in guardrails, required legal documents to be reviewed, and showed fundraising progress in real time. Every decision leaned toward legitimacy: identity checks, plain-language explanations, help in context, and no speculative promises. The result launched and was ready to run, but it taught me that getting a product like this adopted takes trust across the whole market, not just a clear interface.

IMPACT & OUTCOMES

What shipped

Successfully Launched Publicly

First version delivered, CEO-approved, and launched publicly for early adopters.

A complete working platform

ICO creation, legal review, and investor participation all working end to end.

Design System Established

A full component library that kept the product and marketing consistent.

Market Adoption Remained Low

The product was ready, but the market's trust and understanding of crypto equity weren't there yet.

WHAT I LEARNED

Reflections

  1. 01

    If I did this again, I'd line up one or two flagship companies to go first, before public launch, to show real proof and build credibility.

  2. 02

    I'd add short lessons inside the product, like 'What is an ICO?' and 'Is this right for your business?', instead of assuming people already know.

  3. 03

    I'd build interactive demos that show how a token sale might play out before a company commits to launching.

  4. 04

    Financial products need more than good design: a ready market, confident regulators, and a few success stories matter as much as usability.

  5. 05

    It taught me the difference between solving practical problems (launching an ICO) and human ones (getting people to trust crypto equity), and it changed how I think about whether a product truly fits its market.

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